Monday, September 30, 2013

Event Marketing Buzz: Tillamook Cheese Company scores big with the Tillaphone #ComfortCall, delivers grilled cheese to #FeastPDX attendees at 2am

Much of Portland is still recovering from Feast Portland (#FeastPDX), last weekend's festival of Oregon food and drink that has been called "the SXSW of food". As reports trickle in on which events generated the most buzz, one clear winner emerged in using FeastPDX as a marketing tool: Tillamook Cheese.

Photo via @joancirillo on Twitter.www.twitter.com/joancirillo

Photo via TripStyler on Instagram
Their PR department targeted chefs and VIP attendees, journalists and bloggers, and gifted the ultimate in swag: a charged-up phone marked "Tillaphone" that the recipient could use to call for a hot grilled cheese delivery, at any time during the festival up to 3am. Attendees using the service were told to use the hashtag #ComfortCall when mentioning the benefit over social medial channels.

And did they mention it! A quick search of the #ComfortCall hashtag shows dozens, if not hundreds of happy, satisfied tweets from influential chefs and bloggers; alluring Instagrams of gooey grilled-cheese sandwiches, and jealous tweets from people who went to bed early and missed out.



How Tillamook Cheese will measure the ROI from this clever marketing stunt, I do not know. All I know is that Sunday afternoon as I was doing my weekly shopping, I bypassed my usual brands of cheese and butter, and almost as if in a trance, put the Tillamook versions in my cart.

Feast Portland benefits two important charities: Share Our Strength and Partners for a Hunger-Free Oregon. To read more about the event, please visit the Feast Portland website.
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